How to Sync and Disconnect Microsoft 365 Mail in Integrations

Discover how to sync your Microsoft 365 Mail account with Integration tools in the Settings section.

*Note: Syncing your Microsoft 365 Mail account is separate from the email account associated with your Profile when you initially set up your account.

Step 1

Click on "Settings" on the left side of the system.

Step 2

Click on "Integrations."

Step 3

Click on the blue "Connect" button on the Outlook Mail tile.

Step 4

A "Microsoft 365 Mail" pop-up will appear.

Step 5

Click on the blue "Connect" button at the bottom right of the pop-up.

Step 6

Sign in to the Microsoft 365 Mail Account.

Step 7

Click the blue "Accept" button to allow the system to access Microsoft 365 Mail.

Step 8

You will be directed back to the system.

Step 9

You will see your Microsoft 365 Mail Account is connected.