How a Team Owner Unassigns a Team Member from a Contact Record

Step 1

Locate and open the Contact Record you want to unassign from a Team Member.

Step 2

Click the "icon" to the right of the Contact status.

*Note: This will show you the team members available to assign on a dropdown menu.

Step 3

Click on the team member to whom you want to reassign the Contact or click on "no assignee."

*Note: If you select a new assignee, that team member will receive an email notification.